Cancel Order

Warning  The Cancel Order button is a custom option that will permanently record an order as canceled, but there will be a record of the void and the voided order number.

You can view canceled order information by running the Canceled Order Report. Canceling the order when you are using the Order Fill option will also result in order fill adjustments, so that information will appear on the Order Fill Report. However, once you cancel an order, you cannot pull up the order again in Order Entry.

Use the Delete button for orders you want to delete with no record (e.g. accident, entered in a wrong module, etc…)

How to use Cancel Order:

  1. Open the order you need to cancel, click Cancel Order.

  1. The Void Sales/Order Invoice window will appear. Select a Reason For Void (optional).

  1. Select the Order Fill Reason. Then click Ok.

  1. Click Yes to confirm the void.

  1. To view canceled order information, go to Order Entry > Order Fill Report.